YMCA Wellington and District
Support Team Leader
35 hours a week to include some evening and weekend work
We are looking for an enthusiastic and knowledgeable Support Team Leader to oversee our small, dedicated team of staff working on our Thrive Short Term Supported Accommodation and Thrive Floating Support contracts. You could be an experienced team leader already or a support worker looking for the next step in your career.
We have over 40 units of accommodation in Wellington for people aged 16-25, who work with our dedicated and knowledgeable support team to prepare them for independent living. We also deliver floating support to people aged 16+ from across the borough in partnership with Maninplace and Stay. Our customers are a varied, engaging and interesting group of people who come from a range of backgrounds.
Our support encompasses so much more than housing and benefits. Our support workers become one of the most trusted people in our customer’s lives. Alongside ensuring our customers have the right accommodation and their full financial entitlement, they enable them to navigate tricky personal relationships, support them whilst they deal with mental health difficulties, advocate for them with local and national organisations and services, get hands on with practical life skills and deliver group sessions. For our supported accommodation tenants they almost become an additional parent figure to many of our tenants and are involved in every aspect of their lives.
You need to be passionate about supporting people to achieve their full potential – not only our customers but our team too. You will need experience of supporting people in a similar environment, the ability to manage and understand data, and a common sense approach. You will also need good admin skills, a strong sense of humour, flexibility, determination, patience and confidence. Up to date knowledge of the welfare benefits system and safeguarding are a must. You must also have an understanding of the issues experienced by vulnerable people today and relevant experience in a youth, housing or support setting. Line management experience is desirable but not essential.
Successful candidates will need to undergo an enhanced DBS check prior to starting. This post involves travelling between sites and transporting customers to appointments so a driving licence and access to a car is essential.
For further information or for an application pack please email email@example.com
NO AGENCIES PLEASE
CVs WILL NOT BE CONSIDERED
CLOSING DATE FOR APPLICATIONS – FRIDAY 4 JUNE 2021 12 NOON